MCDSS REAFFIRMS COMMITMENT TO DATA PROTECTION ACT FOR IMPROVED PUBLIC SERVICE DELIVERY

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Posted by admin on August 20, 2025 at 2:52 AM

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The Ministry of Community Development and Social Services (MCDSS) has reiterated its commitment to upholding the Data Protection Act No. 3 of 2021, emphasizing its role in enhancing public trust and improving service delivery across Zambia.

Speaking during a Data Protection Act orientation meeting, Permanent Secretary Angela Kawandami stressed the importance of responsibly managing both employee and beneficiary data.

She described data protection as not only a legal obligation but also an ethical responsibility that reinforces the integrity of government services.

“Safeguarding data is central to maintaining integrity and protecting the rights of our clients,” Kawandami said. “All staff must familiarize themselves with the provisions of the Act and ensure strict compliance.”

The orientation aimed to equip ministry personnel with knowledge of the legal framework governing data processing, storage, and protection, while reinforcing the rights of individuals whose information is handled by the ministry.

Data Protection Commissioner Likando Luywa also addressed the meeting, highlighting the critical role of data protection in fostering public confidence.

He acknowledged that MCDSS manages vast amounts of sensitive data and called for a shift in data management practices to align with evolving technologies.

“We need effective systems that prevent data loss and strengthen accountability,” Luywa said.

The Ministry’s renewed commitment comes amid growing national efforts to digitize public services and ensure ethical data governance in line with Zambia’s digital transformation agenda